Max and Neo Monthly Collar Club
ATTENTION: This is a subscription service which means that we will automatically send you a collar and charge your credit card each month until you cancel. You must cancel before the 4th day of the month or your credit card will be charged on the 5th day of each month.
How does it work?
Each month we will send you an exclusive dog collar that isn't sold anywhere else. We design a new collar for each month. In addition, we also match your order and donate a collar to a rescue every month. And shipping is completely FREE!
How much is it?
Our monthly collar club is a reasonable $14.99 per month including shipping.
If you join for 6 or 12 months, you save even more!
Do these qualify for the one for one donation?
Absolutely! We match your subscription and donate the same awesome collar to a dog rescue each month.
What types of collars are available?
We currently offer a regular collar and a martingale style collar. Please note that the size ranges on these collars are not the same, so please refer to the sizing chart if changing types of collars between months.
Which collar will I get when I first sign up?
You will receive the current collar of the month as shown on the main image. We announce the next month's collar on the last day of each month. That will be your first collar.
For example if you ordered on January 30th and the collar shown is a red hearts collar, you will get that shipped immediately. Then on Jan 31st the main image switches to a blue car collar, you will get that collar shipped on Feb 5th.
When will my collar be shipped out?
Each month your collars will ship out on the 5th day of the month. If your first order is placed after the 5th day, your collar will ship out within 24 hours. 6 or 12 month subscribers will get their collars shipped out on the 1st or 2nd of the month.
Is there a contract?
No, this is a monthly subscription service which will ship you a new collar each month.
You will automatically be charged $14.99 each month until cancelled on your credit card. You can cancel anytime.
When and how much will I be charged?
Monthly Plan - Your card will be charged $14.99 (plus tax to Arizona residents) on the 4th day of each month.
6 Month Plan - Your card will be charged $78.00 today and again in 6 months.
12 Month Plan - Your card will be charged $144.00 today and again in 12 months.
If I have 2 dogs with different size necks, can I alternate the collar sizes?
Yes, you can log into your account at the beginning of each month and change the type and size of the collar. You must do it before the 3rd day of each month.
What if I have a boy dog or girl dog? Do you have gender specific monthly collars?
We only have one design per month and we try to keep most months unisex. But in order to provide a wide variety of designs and colors, we will have some blues and pinks in various months.
We have a couple suggestions regarding designs that may not suit your dog. Our recommended suggestion that when you receive the collar, donate it to a rescue or shelter.
You can also skip your membership during that month by logging into your account and choosing 'skip' and we will not ship you that month's collar and you also won't be charged.
Can I pick the rescue that my donated collar goes to?
Unfortunately, at this time you are unable to choose the rescue that your donation will go to. Monthly collar club donated collars are sent out along with our regular monthly donations to one of our over 2000 dog rescues that we support.
How long do I need to sign up for?
The Med-Large size Martingale is perfect for both my 50lb Lab/Hound mix and my 70lb Husky. So far I've loved each month's design, looking forward to see what arrives next!!
I donate my monthly collar to a dog I foster. Always great quality and beautiful designs.
I love these collars. This is the second month, but I'm already in love with the designs and quality.